Flipping the rules on employee experience

This year has been a major wake-up call for all organisations to rethink the real needs of their people if they want to thrive.

Highstreet to heaven

In recent years, the high street has been in crisis despite playing a big part in the glue that holds communities together.

Why cultural equity is the next frontier in business performance

Looking after your people is one of the simplest but most critical ways to future-proof your business.

Changing career to a role in UX

A recount of one person's career change into UX design, how they got there. and top tips if you're considering the journey.

Making for good – Getting comfortable with the uncomfortable

If it feels messy, it means you’re creating good trouble, and creating good trouble means you’re doing great, impactful work.

Afraid new world - The hidden pandemic

Fear is a primal human emotion, born out of self-preservation, rooted deep in our cavemen brains. So how is fear expressed in the workplace?

Making for good – Starting at the end

How we helped the British Red Cross solve a key challenge: find volunteers who would be safe and feel comfortable in a vaccination centre.

Hooked on a feeling

In my 10 years as a consultant, I’ve seen and experienced warts and all, where cultures can positively and negatively affect people and their performance.