---
title: Build a More Innovative Organisation | Our Work | &us
description: We partner with organisations of all shapes and sizes to help them thrive. Learn more about our work with clients across tech, retail, pharma and more.
image: https://andus.co/hubfs/OpenGraph%20-%20Services%20-%201200x630-min-1.png
---

Client stories

# Progress made.* Together*.

![Hattie Camp brainstorming with post-it notes](https://andus.co/hs-fs/hubfs/Group%2042987-min%20(1).png?width=1200&height=900&name=Group%2042987-min%20(1).png)

![Two of the &us team collaborating during a meeting](https://andus.co/hubfs/raw_assets/public/AndUs/images/placeholders/image-placeholder-1.jpg)

### We partner with organisations of all shapes and sizes to help them thrive.

Whether it’s a breakthrough new product, braver teams or a more resilient organisation, our clients' progress is always our best result.

Trusted partners

![Wealthtime logo](https://andus.co/hs-fs/hubfs/Wealthtime_RGB_NEG@2x%201-min.png?width=455&height=61&name=Wealthtime_RGB_NEG@2x%201-min.png)

![National Trust logo](https://andus.co/hs-fs/hubfs/National%20Trust%20logo.png?width=360&height=108&name=National%20Trust%20logo.png)

![Lloyds Banking Group logo](https://andus.co/hs-fs/hubfs/Lloyds%20Banking%20Group%20logo.png?width=393&height=182&name=Lloyds%20Banking%20Group%20logo.png)

![River Island logo](https://andus.co/hs-fs/hubfs/Group%2042927-min.png?width=454&height=80&name=Group%2042927-min.png)

![Novartis logo](https://andus.co/hs-fs/hubfs/logo%201-min.png?width=455&height=75&name=logo%201-min.png)

![Macmillan logo](https://andus.co/hs-fs/hubfs/Macmillan%20logo.png?width=488&height=113&name=Macmillan%20logo.png)

![Design Council logo](https://andus.co/hs-fs/hubfs/Design%20Council%20logo.png?width=258&height=258&name=Design%20Council%20logo.png)

![Johnson & Johnson logo](https://andus.co/hs-fs/hubfs/Johnson%20%26%20Johnson%20logo.png?width=413&height=157&name=Johnson%20%26%20Johnson%20logo.png)

![MHFA logo](https://andus.co/hs-fs/hubfs/MHFA%20logo.png?width=238&height=237&name=MHFA%20logo.png)

![Post Office logo](https://andus.co/hs-fs/hubfs/Post_Office_Logo-min.png?width=261&height=196&name=Post_Office_Logo-min.png)

![Takeda logo](https://andus.co/hs-fs/hubfs/Takeda%20logo.png?width=487&height=163&name=Takeda%20logo.png)

![The Economist logo](https://andus.co/hs-fs/hubfs/Mask%20group-3.png?width=499&height=256&name=Mask%20group-3.png)

![British Red Cross logo](https://andus.co/hs-fs/hubfs/Mask%20group.png?width=499&height=103&name=Mask%20group.png)

![Imperial College London logo](https://andus.co/hs-fs/hubfs/Mask%20group-2.png?width=499&height=132&name=Mask%20group-2.png)

![LVMH Logo](https://andus.co/hs-fs/hubfs/LVMH%20Logo.png?width=499&height=122&name=LVMH%20Logo.png)

![HP AI platform interface](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%205-min.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%205-min.png)

### Launching a groundbreaking AI MVP

HP set out to validate their groundbreaking new AI and data science platform. With help of &us, the team tested the platform with users and designed it from the ground up.

[ Read more ](https://andus.co/work/hp-ai-studio)

![Novartis-GCO-Feature-image](https://andus.co/hs-fs/hubfs/Novartis-GCO-Feature-image.png?width=700&height=438&name=Novartis-GCO-Feature-image.png)

### Transforming ways of working across 300+ clinical teams

Over nine months, we helped Novartis put new ways of working into practice across hundreds of clinical trial teams to empower innovation across entire  organisation.

[ Read more ](https://andus.co/work/novartis-gco)

![MHFA England innovation case study](https://andus.co/hs-fs/hubfs/Work%20Cards%20-%20MHFA%20England%20-%20Case%20Study%20-%20700x438.png?width=700&height=438&name=Work%20Cards%20-%20MHFA%20England%20-%20Case%20Study%20-%20700x438.png)

### Building an idea engine and clear way forward

We ran a seven-week deep dive to ideate, test and validate new opportunities for leading mental health training provider, MHFA England, to inform their new growth strategy.

[ Read more ](https://andus.co/work/mhfa-england)

![Novartis design system](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20Novartis%20ERC%20-%20700x438%20-%20option%207.png?width=1400&height=876&name=WorkCard%20-%20Case%20Study%20-%20Novartis%20ERC%20-%20700x438%20-%20option%207.png)

### Safer, faster DesignOps and enhanced UX

We worked together with Novartis to create a detailed, modular design system which accelerated their product prototyping, teamwork and design output.

[ Read more ](https://andus.co/work/novartis-designops)

![Chris Trantom running a purpose workshop with Wealthtime](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%204-min.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%204-min.png)

### Fuelling change with authentic purpose

Over three months, we worked collaboratively with Wealthtime to help the company discover an authentic sense of purpose they could use as a powerful driver for change.

[ Read more ](https://andus.co/work/wealthtime)

![River Island sustainable packaging example](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%206.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%206.png)

### Designing packaging with the planet in mind

Across a rapid 5-day design sprint, we partnered with iconic British retailer, River Island, to rethink packaging and the unboxing experience – with sustainability at the core.

[ Read more ](https://andus.co/work/river-island)

![Post Office apps](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%201-min-1.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%201-min-1.png)

### Catapulting consumer experiences forward

Over the course of 18 months, we helped iconic British brand the Post Office rebuild its digital and innovation capability from the ground up, through the delivery of several apps.

[ Read more ](https://andus.co/work/post-office)

![Wickes ecommerce tool design](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%205-min.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20Wealthtime%20-%20700x438%20-%20option%205-min.png)

### Rapid testing of a new online ecommerce tool

In just five fast days, &us successfully helped DIY stalwart, Wickes, design and test a new e-commerce tool for customer desirability, usability and expectations.

[ Read more ](https://andus.co/work/wickes)

![Novartis innovation project app screens](https://andus.co/hs-fs/hubfs/WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%206-min.png?width=700&height=438&name=WorkCard%20-%20Case%20Study%20-%20PostOffice%20-%20700x438%20-%20option%206-min.png)

### Unlocking innovation inside a global giant

Over the course of a five year partnership, &us and Novartis have partnered closely together across a wide range of projects to unlock new value for teams and customers alike.

[ Read more ](https://andus.co/work/novartis-unlocking-innovation)

1/5

## Client reflections

We've worked with clients from a range of industries including charities, tech, pharma and retail. Read on to hear about the impact and progress we've made together.

![Claire Rowney, Executive Director, Macmillan Cancer Support](https://andus.co/hs-fs/hubfs/Claire%20Rowney%2c%20Executive%20Director%2c%20Macmillan-min-1.png?width=1000&height=1000&name=Claire%20Rowney%2c%20Executive%20Director%2c%20Macmillan-min-1.png)

![Andy Ayim, Lead Agile Product Coach, Novartis-min-1](https://andus.co/hs-fs/hubfs/Andy%20Ayim%2c%20Lead%20Agile%20Product%20Coach%2c%20Novartis-min-1.png?width=1000&height=1000&name=Andy%20Ayim%2c%20Lead%20Agile%20Product%20Coach%2c%20Novartis-min-1.png)

![Robert Brown, Digital Platform Lead, River Island-min-1](https://andus.co/hs-fs/hubfs/Robert%20Brown%2c%20Digital%20Platform%20Lead%2c%20River%20Island-min-1.png?width=1000&height=1000&name=Robert%20Brown%2c%20Digital%20Platform%20Lead%2c%20River%20Island-min-1.png)

![Hannah Perry, Chief Diversity &  Cultural Officer, Novartis-min.png.png-2](https://andus.co/hubfs/Hannah%20Perry%2c%20Chief%20Diversity%20%26%20%E2%80%A8Cultural%20Officer%2c%20Novartis-min.png.png-2)

![Alex Smilansky, Co-Founder & CEO, Mayku-min-1](https://andus.co/hs-fs/hubfs/Alex%20Smilansky%2c%20Co-Founder%20%26%20CEO%2c%20Mayku-min-1.png?width=1000&height=1000&name=Alex%20Smilansky%2c%20Co-Founder%20%26%20CEO%2c%20Mayku-min-1.png)

![Claire Rowney, Executive Director, Macmillan Cancer Support](https://andus.co/hs-fs/hubfs/Claire%20Rowney%2c%20Executive%20Director%2c%20Macmillan-min-1.png?width=1000&height=1000&name=Claire%20Rowney%2c%20Executive%20Director%2c%20Macmillan-min-1.png)

Insights from our team

## Latest posts

![](https://andus.co/hubfs/Blog%20images/restaurant%20experience%20blog%20image%20compressed.jpg)

### Ditch the tablet: why restaurants need more soul than tech

 From Hong Kong rice boxes to London steakhouse scams, dining out has become a luxury. Discover why...

[Continue reading](https://andus.co/insights/more-soul-less-tech)

![](https://andus.co/hubfs/Blog-Header-%20Flux%20Convergence-charm-necklace%20-2000x1000.jpg)

[ Experimentation ](https://andus.co/insights/tag/experimentation) [ Design ](https://andus.co/insights/tag/design)

### A small design experiment in innovation and human connection

 Innovation doesn’t always start with a grand vision. Sometimes it starts with a simple question:...

[Continue reading](https://andus.co/insights/a-small-design-experiment-in-innovation-and-human-connection)

![](https://andus.co/hubfs/Blog-Header-The%20Hidden%20Engine%20of%20Innovation_%20-2000x1000.jpg)

[ Innovation ](https://andus.co/insights/tag/innovation) [ Strategy ](https://andus.co/insights/tag/strategy)

### The hidden engine of innovation: why your network helps you see around corners

 If you’re leading innovation, here’s the hard truth: your time spent cultivating a broad, generous...

[Continue reading](https://andus.co/insights/the-hidden-engine-of-innovation-why-your-network-helps-you-see-around-corners)

![](https://andus.co/hubfs/Blog-Header-Leading%20with%20SUN_%20%20How%20to%20create%20an%20environment%20where%20new%20ideas%20flourish%20-2000x1000.jpg)

[ Innovation ](https://andus.co/insights/tag/innovation) [ Strategy ](https://andus.co/insights/tag/strategy)

### Leading with SUN: How to create an environment where new ideas flourish

 The SUN model of leadership—Suspend Judgement, Understand, and Nurture Thinking—offers a practical...

[Continue reading](https://andus.co/insights/leading-with-sun-how-to-create-an-environment-where-new-ideas-flourish)

## Let's talk

#### If you have a project you’d like to discuss, or you’re interested in joining our team, then we’d really love to hear from you. To get in touch, fill in the form opposite and we'll be in touch.

```json
{
  "@context" : "https://schema.org",
  "@type" : "Corporation",
  "alternateName" : "Ampersand Us",
  "contactPoint" : [ {
    "@type" : "ContactPoint",
    "areaServed" : [ "GB" ],
    "availableLanguage" : "en",
    "contactType" : "general",
    "email" : "info@andus.com",
    "telephone" : "+442034115502"
  } ],
  "description" : "&us is an independent innovation and transformation practice that partners with ambitious organisations to build breakthrough products and services, and brave, adaptable teams.",
  "logo" : "https://andus.co/hubfs/raw_assets/public/AndUs/images/theme/and-us-logo.svg",
  "mainEntityOfPage" : {
    "@id" : "https://andus.co/work",
    "@type" : "WebPage",
    "description" : "We partner with organisations of all shapes and sizes to help them thrive. Learn more about our work with clients across tech, retail, pharma and more. "
  },
  "name" : "&Us",
  "sameAs" : [ "https://www.linkedin.com/company/weareandus", "https://www.instagram.com/weareandus/" ],
  "url" : "https://www.andus.co"
}
```