Our services

Let's make progress

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Our team looking at a digital product on a laptop

As your partner, we’ll help you thrive in uncertainty and accelerate your growth.

Together, we’ll launch breakthrough products and services, and create braver, more adaptable teams. We'll work with you to ensure you're ready for whatever the future holds - with, or without us.

Our services

What we do

We help our clients for four really important things. Where do you need to start?

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Explore emerging product or service opportunities.

Look beyond the horizon, and map your path toward growth. Assess shifts in technology, customer behaviour and society. Identify unmet needs. Validate ideas quickly.

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Invent or improve a product – fast.

Understand what matters most to customers, and unlock greater value and growth. Craft experiences that delight. Develop the roadmap needed to launch and scale at speed.

Emily Dent at a client workshop
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Equip your teams with critical capabilities.

Embed the skills needed for your organisation to thrive. Help your people lead, innovate and move fast. Make mindsets, behaviours and learnings stick.

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Reimagine your organisation and how it works.  

Design a culture where innovation is effortless. Experiment with new agile structures, systems and processes. Build your emergent transformation plan.

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Ready to get started?

Getting started

How we work

While each project we undertake is different, every project is nevertheless underpinned by a consistent approach. So, whether you’re working with us on a brand new product or we’re helping you develop your next generation of leaders, we will:

Three of the &us team running a workshop

Our core capabilities


Research + Analysis
Business Strategy
Opportunity Mapping
Scenario Planning
Proposition Development
Roadmap Creation
GTM Launch Planning
Product Positioning


UX Research
Rapid Prototyping
Experience Design
Service Design
Journey Mapping
UI/Interface Design
Design Systems
Life-centred Design


Emergent Transformation Strategy
Leadership Development
Purpose + Vision Creation
Applied Learning Experiences
Capability Development
Organisation Design
Change Management

Making what matters

Client stories

Novartis innovation project app screens

Partnering with Novartis, on several product solutions

Over the course of a five year partnership, &us and Novartis have partnered closely together across a wide range of projects to unlock new value for teams and customers alike.

Chris Trantom running a purpose workshop with Wealthtime

Helping Wealthtime discover a purpose to fuel change

Over three months, we worked collaboratively with Wealthtime to help the company discover an authentic sense of purpose they could use as a powerful driver for change.

River Island sustainable packaging example

Creating sustainable packaging concepts for River Island

Across a rapid 5-day design sprint, we partnered with iconic British retailer, River Island, to rethink packaging and the unboxing experience with sustainability at the core.

Let's talk

If you have a project you’d like to discuss, or you’re interested in joining our team, then we’d really love to hear from you. To get in touch, fill in the form opposite and we'll be in touch.