Retrospective thinking

Good Questions: Learning from endings 

Retrospectives. An important tool for examining where you’ve been and what you’ve done. Ideally, they should provide a perfect opportunity to learn too–not just from what didn’t go so well, but also what did. Far too often, we only spend time examining the failures, not the successes. The reality is, whether things went well or not, a retrospective is an …

Good Questions: Workshops

Good Questions: Workshops

Workshops have become a really standard part of modern working life, and they’re certainly a big part of ours at &us. But a poorly planned workshop can be costly for so many reasons, not least if you don’t get to the outputs that you actually want to get to…

When is a villain a good thing?

When it helps identify the challenges at the heart of an issue. Corporate language can get in the way of defining what your actual challenge is, so one of the methods we use is a visualisation exercise…