Make Innovation Inevitable

We’re a community of problem solvers that partner with organisations to tackle their biggest challenges. As expert strategists, designers and coaches, we partner with your teams to create bold products and services, and develop your own capabilities to work braver and innovate smarter.

We support organisations on transformative journeys with a hands-on approach that accelerates the way value is created.

Make Innovation Inevitable

We’re a community of problem solvers that partner with organisations to tackle their biggest challenges. As expert strategists, designers and coaches, we partner with your teams to create bold products and services, and develop your own capabilities to work braver and innovate smarter.

We support organisations on transformative journeys with a hands-on approach that accelerates the way value is created.

In the last 3 years, we’ve supercharged

Innovation is for everyone

We work with a diverse mix of clients, from small startups with an idea, to industry titans on a mission to reimagine how they work.

Doing great work together

We work hand-in-hand with our clients to solve, make and deliver new products, ideas and ways of working

Doing great work together

We work hand-in-hand with our clients to solve, make and deliver new products, ideas and ways of working

River Island

River Island now have a functioning digital hub and an e-commerce experience that’s giving them more cash in the bank than ever before.

Novartis

Novartis has transformed it’s top-down culture to one of autonomy and inspiration, and have also reimagined the employee experience, launched a digital drug, accelerated a leading cancer treatment, and mapped and digitised the end-to-end manufacturing process.

The Red Cross

The Red Cross has ramped up a sizeable volunteer army to support the vaccination effort.

Post Office

The Post Office now have a suite of slick products that make it easy for people to access their services.

Visionable

Visionable have an offering that is intuitive and is enabling remote healthcare across the UK.

Mayku

Mayku has become a successful business and is about to close a round of funding to scale further.

“The culture activation team has been working with &us for 2 years. &us has been instrumental in building our team muscles around product development. We are much stronger in customer insight, have new muscles in assumption testing, and are working in a well-oiled rhythm that enables us to make epic products for associates.

In very challenging circumstances, we are a robust and resilient team that is able to jump over organisational barriers to really get stuff rolling. &us coaching has been instrumental in us getting there.”

“We partnered with &us to help re-stabilise our product design function and inject some much needed user-led thinking into our digital teams. &us acted quickly to overhaul our design practice, implement more effective cadence and behaviours, and get an internal user-testing programme up and running and feeding into our product enhancements. They brought a solid understanding of product, design and internal capability building.”

“We engaged &us at the start of our company formation. We had an existing, technologically advanced and heavily regulated product that was very complex, offering with hundreds of features not easily understood by our many customer types.

Despite no defined roadmap, &us got started in redesigning the full product stack. They quickly orientated themselves and became a true partner in providing market, design and product expertise. They successfully met our initial brief, but also created a financially sound product design and release strategy which would enable the product to be easily tailored and modified by our existing teams. Without their input, Visionable would not have been in such an accelerated position to define our 12-18 month roadmap, and the revenue aligned development steps and product variations required to meet the changing market demands.”

“We partnered with &us to help us implement a new way of discovering and delivering our Code of Ethics proposition. They’ve done a fantastic job at coaching us through this new Agile way of working and ensuring we’re continuously thinking about the end user and their needs through the work”

Fancy a chat?

Whether you have a project you’d like to discuss, you’re interested in joining our team, or you just want to say hello, we’d really love to hear from you.