Lucy Hackshaw

Lucy Hackshaw

Transformation Director

What do you do at &us?

Help solve complex problems by designing more effective systems, processes, ways of working that ultimately improves the experience quality of customers and end users. For our pharma clients this is healthcare professionals and their patients.

What do you care about most in your work?

Making things work better, through smart, simple systems.

What did you do prior to &us?

All sorts. Publishing, art direction, event management, retail design, coaching and innovation.

What do you do for fun outside of work?

Love a pub quiz and long walks with my miniature labradoodle, Neve.

Talk to me about…

The justice system and how we can innovate it.